We ship nationwide within the United States. All orders are packed using insulated materials and cold or freezer packs as required to maintain product quality during transit.

Fresh and frozen mushrooms are shipped using temperature-controlled packaging. Products arrive cold and should be refrigerated or frozen immediately upon delivery.

Next-day delivery is available for customers located within UPS Zone 1 or Zone 2, when applicable. All other orders ship using expedited methods suitable for perishable products.

Due to the perishable nature of our products, claims must be submitted within 24 hours of delivery. Please contact us with photos of the product and packaging so we can review the issue.

• Fresh mushrooms: Keep refrigerated and use within a few days.
• Frozen mushrooms: Keep frozen until use; cook directly from frozen for best results.
• Dried mushrooms: Store sealed in a cool, dry place.

Frozen mushrooms are best used in cooked applications such as sauces, soups, risottos, and sautés. For best results, do not thaw before cooking.

No. Many of our products are seasonal and subject to availability. Inventory rotates based on harvest conditions and sourcing.

Yes. We work with restaurants, chefs, and distributors. Wholesale and bulk orders can be requested through our wholesale inquiry form or by contacting us directly.

Some products may be grown or sourced using organic practices, but availability and certification vary by product and region. Please refer to individual product descriptions for details.

You can reach us through our contact page for order questions, wholesale inquiries, or general support.